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Testimonials

My mother is a resident at Millvale House. I have approximately eight years experience in aged care working initially as a carer and for the last four years as a diversional therapist. From my experience, a home having great staff as well as a high standard of care are the two top requirements when placing a family member.

I could not be happier in both regards when it comes to my mother. Every staff member shows a genuinely high level of commitment to residents, motivated by a good heart. To observe my mother’s interaction with staff I can see how much she likes the staff and feels safe with them. This trust is essential and allows family members to feel as happy as they can about their family member being in care, especially in dementia specific care.

I am grateful to the staff for their loving care and support.

Wendy Milner

 

                My father was transferred from a stage 3 facility to Millvale Miramar a couple of months ago.  My first impressions of Millvale Miramar were that of a calm and caring environment, where the managers and staff members genuinely care for their residents. Each time I visit I am aware of this calm and caring and peaceful atmosphere. My father's settling-in period has been very successful due to the ability, knowledge and care of the staff. I have noticed the staff respect my father as an individual, not just as a Dementia patient. The Family Orientation meetings organised by Jan, have been very informative. They gave me a clearer understanding of how Millvale operates and of the support available for the family.   - Fiona Black. 2013